In a highly dynamic market, employee responsiveness is crucial to an organization’s success. This responsiveness in turn is driven by the level of preparedness of these employees to tackle the various problems they face. Unfortunately, across many Indian corporations today, employees lack this preparation, which leads to an inefficient use of the company’s resources and capital.
Western Human Resources can help companies fill this gap through our specialized training and development programs designed to help employees navigate many of the real-world situations they face at the workplace. Our training modules include:
- Effective communications and soft skills training
- Leadership training and development
- Powerful presentation skills
- Professional Selling Skills
- Lifetime Value of Customers (Effective Complaints Handling & Customer Retention Skills)
- Business ‘Etiquette & Personal Grooming’ and vocational training
- Retail Sales Training
- Professional Tele-Marketing/Tele-Calling Skills
- Effective Negotiation Skills
- Professional Help Desk Skills
- Effective Customer Service Training and Skills
- Managerial Skills for Sales Managers
- Problem Solving & Decision Making Skills
- Effective Time Management
- Teamwork & Team-building